General Policy :
No Fix = No Fee (if we diagnose an issue and cannot fix it, we will not charge you for the repair)
We are not responsible for boards that cannot be repaired and reserve the right to refuse any repair at any time without any reason
If the device is sent for a wrong repair service or customer decides not to fix the device $30 fee will apply
Your data will be provided on Flash drive, you may send your own or you will be charged for a drive
Extra charges apply when whole device is sent ~ ($30-$50)
You will Receive your device back disassembled and bagged “as is”
if you want us to reassemble Your Device (Phone): Extra charge of $30 + return shipping will be applied
If repair is completed and password is incorrect or an attempt to restore was made , payment is still required
Please DO NOT send any Liquid Damaged devices for Repairs unless for DATA RECOVERY or $30 bench fee will apply
Liquid Damaged Device Recovery : This service is to recover data and does not fix the device for normal usage
Invoices must be paid within 30 days of receiving otherwise will be used for parts to cover repair and storage costs.
Phone: US Priority Return shipping – $10
Tablet / Large Boards: US Priority Return shipping – $20
Note: return shipping is paid by the customer
Warranty Service Options:
We offer 90 Days warranty on all board repairs except Liquid damaged boards. If your repair fails within the warranty period, we will either repair the device again, or issue a refund under no fix after it was sent to us and identified as no fix board.
Accidental damages after you have received the device is not covered by our warranty.